FAQ – Questions
1. Is it secure to order from this site?
2. Do you keep my personal information?
3. Do you sell or trade any of my information?
4. When will my credit card be charged?
5. Has my order been shipped?
6. How do I track my order?
7. What is your return policy?
9. How do I find a product?
10. How do I navigate through the site?
11. How can I get information about your company?
12. How do I contact you?
1. Yes. We processes all orders through PayPal’s secure technology.
2. PayPal keeps your order information on file. We do not store it in a database.
4. Credit cards are charged at the time of the order, before the order is shipped out. You will receive notification by e-mail if the payment was approved.
5. You can click on the link on your order confirmation e-mail to review your order.
6. Please phone 786-693-4223 if you are concerned about a shipment issue. We will follow-up.
7. Our return policy is available on the Terms page.
9. You can browse our online store by clicking on the sidebar menu links to find what you are looking for. You can also click on ‘Search’ and type a search term related to what you are looking for and all corresponding results will be displayed.
10. Information about our company is available on the About page.
11. Our contact information is provided on our Contact page.